The Cognos Analytics environment, v11.1.7 has presented issues and inconsistent behaviors.
These have been reported to CeDAR by Campus Partners and their resolution statuses are tracked here.
Please report any issues or unexpected behaviors in Cognos Analytics to [email protected].
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SSO Error Message
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When using the Mozilla Firefox or Chrome Web browser to initially log into the Cognos Information Warehouse, the user may encounter an SSO Error Message. To resolve this issue, simply use the browser's Refresh button to refresh the page and continue to the Cognos IW homepage.